Tag: coronavirus update

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Current shipping times We are not experiencing any COVID related delays

Just a quick update on our production and shipping timeline!

We make cotton candy orders on Monday, Wednesday and Friday afternoon. We ship cotton candy orders on Tuesday, Thursday, and Saturday. So any order placed before noon (Arizona time) on the production day will ship the next shipping day. For example, if you order between noon Friday and noon Monday, we’ll ship the following Tuesday. But if you order Friday morning before noon we’ll ship on Saturday. As always, if you’d like up to ship your order at a later date for the freshest possible cotton candy leave a note and we’ll schedule your order to ship later.

We are making and shipping flavored sugars as soon as possible, but this can take up to 2 weeks. If you have an in-hands date for your sugar order please let us know in the order notes so we can prioritize your order.

While we are not experiencing any delays, some of our suppliers are so we may not have all our flavors available.

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Support the US Postal Service Our business depends on it!

If you’re a regular customer you already know that we use the Post Office to ship all of our orders. They’re the cheapest, fastest and most reliable way to ship both super light cotton candy and 20 pounds of sugar.

You may have heard that the US Postal Service is in trouble, especially since the spread of the coronavirus.

While I don’t think we’re the best source for the reasons USPS is in dire straights, it is important to let you know that we would be in dire straights, too, if USPS goes out of business. And it’s important to note that the source of the problem is not that they are losing money on each package. They are not allowed to charge below the actual cost it takes to ship a package. John Oliver just did a great explainer on what’s happening.

US Postal Service is the reason we can offer free shipping on all orders, from a single tub of cotton candy (currently small bag due to supply chain issues) all the way up to however many pounds of sugar you want. The shipping industry would be turned upside down if USPS goes under. Because FedEx and UPS charge much more we’d have to raise our prices, possibly by half as much. You probably wouldn’t be able to buy small amounts of cotton candy or sugar samples anymore. It would be complete chaos for us resulting in higher prices and slower shipping times. This wouldn’t just be a problem for us, most small businesses like ours rely on the Post Office.

If you’re concerned, please contact your representatives and let them know that you support the US Postal Service.

Here’s how to find your Representative: https://www.house.gov/representatives/find-your-representative

And here’s how to find your senator: https://www.senate.gov/general/contact_information/senators_cfm.cfm

Just send them a quick note saying the USPS is important to you and you want them to survive this crisis. Thanks.